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Guest Service Representative
Memphis, TN 38118
Pay Rate: $9.00/hr- $11.00/hr
W orking with our Guest s over the phone, online and via email to help resolve their questions and or concerns regarding a purchase from our website, brick and mortar stores, and theme parks. This includes but is not limited to, resolving issues related to damaged goods, returns & exchanges, shipment tracking, and order assistance.
- 1 year of customer service experience.
- Knowledge of internet applications, online shopping, Disney products and company affiliations, adaptability, pleasant voice, outstanding grammar, and good computer skills.
- Magical attitude and a commitment to superior Guest Service and Quality.
- Knowledge of AS400, Bilingual, and previous Call Center experience a plus but not required.
Paid training $9.85 (2nd shift).
After training, $10.05 (1st Shift), $10.40 (2nd shift).
Approximate hours offered per week are 32.5-40.
We are currently hiring for 2nd shift
Apply Online at: Talentforce .Com
Apply in Person: 7721 Hacks Cross Rd Suite 101